ATI Catalyst Control Center cannot start

48548 · **Joined:** Fri Aug 22, 2008 10:34 pm **Posts:** 4

I am going to call them on monday, it was to late today. I am not going to let it go. Just waiting to speak to someone about it, also is there anyway to turn on the hardware acceleration or is it on by default?

IgorHW · **Joined:** Sat Aug 23, 2008 11:58 pm **Posts:** 26

I had the same error when i updated my drivers from 8.3 to 8.8, i did managed to get it working without that error.

This is what i did and it succeeded (hopefully it will work for you to):
1. run 8.8 installer again and select uninstall, remove everything, restart if asked
2. go into device manager and if it still says that you have ati graphics then right click it and uninstall from there, restart if asked
3. in device manager i had some generic graphics driver now (i believe that installation wont work properly until you manage to clean you system from ATI drivers so that windows selects that generic driver), and i was able to install 8.8 drivers without that error showing up, offcorse restart again after installation

48548 · **Joined:** Fri Aug 22, 2008 10:34 pm **Posts:** 4

I followed your advice and when I removed the driver, I told it to installed the software under device manager and delete the software(something like that, besides uninstalling it gave me option to remove it along with uninstalling it) and that seemed to have worked. Thanks for the info and I wanted to say I was able to load 8.8 just fine and the ccc is working fine.

LVNeptune · **Joined:** Sun Sep 07, 2008 4:47 am **Posts:** 1

None of these solutions worked for me however I found one that did, after installing the full CCC w/ drivers and receiving the error I thought "hmm...why not uninstall from device manager then redetect" I did...restarted CCC using start->programs->ccc->restart runtime and it worked fine!

I didn't need this for gaming, etc. I am using this on my 46inch vizio and there was 10% overscan, this is the only way i can fix the overscan issue. Everything is great now.

gkovacs · **Posted:** Mon Sep 22, 2008 11:05 pm

Thanks LVNeptune, I can confirm that your solution does work.

vodanh · **Joined:** Thu Oct 02, 2008 10:41 pm **Posts:** 1

YOUR FIX WAS SO DAMN AMAXING I HAD TO REGISTER TO THANK YOU AND AM TRYING TO FIND ALL THE OTHER FORUMS I WAS SEARCHING ON TO TELL THEM ABOUT THIS SOLUTION.

I am running windows server 2008 64 bit. I had 8.8 i guess. installed 8.9 to fix my 60 fps max problems on CS source. 8.9 driver fixed the problem (probably was locking vsync). But the CCC kept crashing. One would think when you installed the package the new drivers for the display adapater would be updated. Trying to revert back to older packages like 8.8, 8.7 produced the same errors on CCC.

The fix was indeed from above. Install the 8.9 cat set, then go to device manager, uninstall the display adapter from there and redetect, then run CCC again from start->programs->CCC->Restart runtime

Thank you again it had been giving me hell since last night.

Credit origin on fix: http://www.win2008workstation.com/forum/viewtopic.php?f=6&t=398&st=0&sk=t&sd=a&start=10
Web search keywords:

OS: Windows server 2008 64 bit or Vista 64 bit

Error Message:

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The features in the ATI Catalyst Control Center Basic View do not support the currently active graphic processor.

To launch the Advanced View, click on the Advanced View button. Otherwise, click Exit to close this dialog.
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"the catalyst control center is not supported by the driver version of your enabled graphics adapter "

bmanion · **Joined:** Fri Oct 24, 2008 1:30 pm **Posts:** 1

LVNeptune wrote:

None of these solutions worked for me however I found one that did, after installing the full CCC w/ drivers and receiving the error I thought "hmm...why not uninstall from device manager then redetect" I did...restarted CCC using start->programs->ccc->restart runtime and it worked fine!

I didn't need this for gaming, etc. I am using this on my 46inch vizio and there was 10% overscan, this is the only way i can fix the overscan issue. Everything is great now.

I tried the removing using the device manager, then 'redetect' for the driver and reinstalled. It did not work, I am still getting the error. I am thinking I missed a step. I assume that uninstalling is a simple as "right click on > Display adapters > uninstall", then perform the redetect.... I am missing anything? B

hsjc · **Joined:** Fri Oct 24, 2008 6:55 pm **Posts:** 20

I just registered to say thank you to all you guys here.

The stupid CCC problem has been very annoying for me since I need the rotation feature from it and 3rd party tools don't really work well with win2008.

Though what works for me is slightly different from the standard solution. I have to reboot twice after uninstalling from device manager and after re-detecting. Then I don't need to "restart runtime" since reboot takes care of that.

Anyway, really really appreciate all the input here. You guys saved me a lot of pain and hair, since I can finally stop pulling it now.

nagudung · **Joined:** Thu Oct 30, 2008 11:59 am **Posts:** 1

Thank you guys all. I have one suggestion for this solution. If you just installed win2008 x64, try installing ccc(without driver) first and then driver. Not vice versa. Cheers!

kerrgreg · **Joined:** Fri Nov 07, 2008 5:22 pm **Posts:** 9

Also try using 8.11 beta that worked fro me although i think i may have accidentaly done the above in the process!

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